Interruption Management
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Interruption Management

Tuesday, June 30, 2015

Interruptions in Health Care! - Interruption Management

In an article titled Sidetracks on the Safety Express, Matthew Grissinger, RPh, FASCP convincingly makes the case for doing one thing at a time and avoiding multi-tasking if at all possible.

Three Excerpts:

 "...the risk of any medication error increases 12.7% with each interruption, and the risk of a harmful medication error is doubled when nurses are interrupted four times during a single drug administration and tripled when they’re interrupted six times. Thus, distractions and interruptions have major consequences in health care."

"Distractions and interruptions include anything that draws away, disturbs, or diverts attention from the task at hand, forcing attention on a new task at least temporarily. Attending to the new task increases the risk of an error with one or both of the tasks because the stress of the distraction or interruption causes cognitive fatigue, which leads to omissions, mental slips or lapses, and mistakes."

"New staff members are particularly vulnerable to distractions and interruptions because interrupting a new task to do a second task affects how the brain processes and stores the information, thereby compromising the ability to recall the new task correctly at a later date."

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Thursday, June 25, 2015

Be Interrupted Less, Achieve More - Interruption Management

Get interrupted less, achieve more: With office and workplace interruptions on the rise, career professionals everywhere are experiencing monumental struggles to stay focused. By some studies, today’s typical worker is interrupted every 11 minutes and then takes another 25 minutes to return to the original task because of all the other distractions along the way. The more often you can keep interruptions at bay, stay focused on the task at hand, and allow yourself to do your best work, the more you’ll get done in a day.

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Friday, June 19, 2015

Enhanced TVs, Less Exercise - Interruption Management

TVs in 2016 will get brighter, thinner, and more social.

Do we need this? With an already an obese, often mentally unhealthy populace, will whiz bang TVs do anything about that?

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Tuesday, June 16, 2015

Six Keys to the Future, circa 1990 - Interruption Management

In his 1990 book, Powershift, author Alvin Toffler proclaimed that the top six keys to the future are:

* interactivity * mobility * convertibility
* connectivity * ubiquity * globalization.

When combined, said Toffler, these six principles point to a total transformation, not nearly in the way we send messages to one another, but in the way we think, how we see ourselves in the world, where we stand in our relationships. Put together, they will make it impossible for any institution to manage ideas, imagery, data, information, or knowledge as they once did.

Was he right? Looks like it.

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Saturday, June 06, 2015

Memory, Interrupted - Interruption Management

Nearly 21 years ago Mens' Health reported on finding about trying to remember important events: "Memories aren't always carbon copies of events," said Elizabeth Loftus, Ph.D., author of The Myth of Repressed Memory. She has studied eyewitness accounts of everything from murder to revolution.

Actually, your mind is in a constant editing mode, changing the original memory so that it reflects newly acquired facts. "This is why one person's view of a particular incident may be quite different from someone else's, even if it happened just seconds ago," said Loftus.

To ensure you remember something exactly as it happened, Loftus suggested writing it down in detail immediately afterward. Then take the opportunity to review what really happened so the original memory doesn't fade or get distorted.

"Remember the last time you read a book? Remember how, five minutes after you put it down, you couldn't remember anything in it?: Try this:

* Get the big picture. Use the table of contents to map the book and quickly find what you want to read, especially easy with a mobile reader. Skim through the index and look for things you already know a little something about, and flip to the part of the book where they're discussed. Read the introduction or preface.

* Skip it. Feel perfectly comfortable skipping the parts that don't seem interesting. Your interest is dictated by what you need to know.

* Reduce the book or article to about six key terms. Visualize the key players and events, and analyze the relationships among them. Ask yourself questions about what's in the written work. In a novel, imagine yourself in the scene as one of the characters, dealing with the problems before him.

* Write it down. What you write down isn't as important as the act of writing. "You can throw notes away or never refer to them again and you'll still be much better off than if you didn't write them at all."

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Wednesday, May 27, 2015

Solitude and Its Benefits - Interruption Management

From Angela Brown International, ©1998, Wellness Training & Workshops

There's a huge difference between being lonely and being alone. Alone is embracing solitude as you harmonize your material world with your soul. Lonely is living in emotional scramble mode, rushing to the phone or internet to connect with just anybody, doesn't matter who, or turning on the TV and radio for the sake of noise.

The next time you want to fill the void, please don't. Take a few minutes and enjoy just being you. Why would others want to be with you, if you don't want to be with you? It is a basic human need to be with and around others, yet you will continue to feel lonely until you are first, comfortable being alone.

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Tuesday, May 19, 2015

Focus or Distraction? - Interruption Management

I couldn’t help but be amused when I came across a Forbes article years ago on the dangers to a company when top executives are distracted by opportunities for “adulation.”

“Cancel That Cover Shoot”
by Dana Wechsler Linden, Forbes, January, 31, 2005

Forbes picked the Charles Schwab Corp. one year as the company of the year. Within two years the stock dropped to $7 from $30, and 35% of the employees were on the street.

Now two economists--Ulrike Malmendier of Stanford and Geoffrey Tate of Wharton--have gone beyond anecdotes. As specialists in "behavioral corporate finance," they studied the performance of more than 500 chief executives from 1975 to 2002. Half won media awards, such as best manager or entrepreneur of the year, and became pseudo-celebrities. The other half didn't win awards but had company performances and profiles remarkably similar to the ones who did.

Guess what? Celebrity leads to hubris--and lower returns for shareholders. Malmendier and Tate don't name names, but here's some of what they found:

* Return on assets at companies with "celebrity" executives deteriorated steadily for at least three years after a big award, while those without did consistently better than the superstars.

* Award-winners write more books than nonwinners--autobiographies, collections of self-help advice and homespun philosophy. Ghostwritten or not, they're distractions from the bottom line.

* The more awards chief executives win, the more likely they are to sit on three or more boards, leaving less time for their own directors.

None of this surprises Jeffrey Sonnenfeld, head of the Yale School of Management's Chief Executive Leadership Institute. "The truth is, people do get distracted. You can almost see them start to grow weary of the business and thrilled with the adulation."

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Jeff Davidson - Expert at Managing Interruption Overload

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Jeff Davidson: Bio

Managing Interruption Overload

Is the constant crushing burden of information and communication overload dragging you down, pulling you off course, and impeding your effectiveness? By the end of your workday, do you feel overworked, overwhelmed, stressed, and exhausted? Would you like to be more focused, productive, and competitive, while remaining balanced and in control?

If you're continually facing too many interruptions and too many demands, you need Breathing Space.


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